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Procedural Intelligence / By our technology partners

Training where
work happens.

Turn instructions into informed action at the point of need. Procedural Intelligence is being developed to bring visual, spoken and responsive guidance directly into the task.

Powered by Guidance · In development · Pilot conversations welcome

Learn / Do / Teach / Connect

From passive instructions
to contextual assistance.

The intelligence / Guidance

Know the procedure.
See the context.
Guide the next step.

The vision is an intelligent training companion that understands the approved procedure, observes task progress and helps people work through uncertainty while keeping safety and quality in view.

01 / THE PROTOCOL

The approved procedure

Bring together instructions, training materials, procedures, parts and completion rules to define the task and expected result.

02 / THE DOER

The working context

Use camera observations, markers, prompts and user responses to help understand what is happening and how the task is progressing.

03 / THE INSTRUCTOR

Expert support

Provide guidance, demonstration, remote help and practical corrections when needed.

Guidance interprets and connects all three.

The approved procedure remains the reference point. Context and human input can help select guidance, identify uncertainty and suggest a verified route forward.

Designed capabilities

A smarter
training companion.

Implementation and validation are being developed in stages. These capabilities describe the product direction.

01

Step-by-step guidance

Visual prompts, audio narration and hands-free interaction.

02

Task awareness

Recognise relevant objects, markers, order and orientation.

03

Mistake detection

Identify wrong parts, skipped steps or incorrect positioning.

04

Responsive recovery

Explain uncertainty, ask for confirmation and guide corrections.

05

Personalisation

Adapt instructions, pace and support to the user.

06

Evidence & progress

Capture task progression and completion against defined checks.

Sector applications

Guidance at the
point of work.

The same approach can extend beyond physical assembly into clinical training, site procedures, digital workflows and service processes.

Healthcare training

Guided procedures, repeatable bedside tasks and access to expert help in fast-moving clinical environments.

Construction guidance

Hands-free instruction, safety reinforcement and step-by-step support for installation and inspection tasks.

Office & service workflows

Structured guidance for onboarding, process-led work, digital workflows and remote support.

More than a headset

A platform,
not a single device.

Guidance can operate on any screen device, including smartphones, iPads and other tablets, laptops and desktop computers. Smart glasses provide a hands-free option; the guidance experience adapts to the device and task.

Learn

Convert training protocols into clear, guided actions.

Do

Deliver live guidance as users perform the work.

Teach

Capture expert demonstration with visual and spoken cues for structured guidance.

Connect

Support instructor intervention and remote view-sharing, subject to platform capability.

Use Guidance on phones, iPads and other tablets, laptops, desktop computers or smart glasses — bringing guidance to the screen that suits the work. Camera-based observation, hands-free interaction and remote support depend on the device and configured application.

Pilot invitation

Help shape the
future of training.

Start with a specific, repeatable procedure and agree what success looks like. Explore a practical pilot with clear measures and a defined scope.

01 / DEFINE

Choose one procedure

Identify a contained task, its approved instructions, the users involved and the expected result.

02 / TEST

Observe the experience

Assess guided completion, error recognition, user confidence and the level of intervention needed.

03 / REVIEW

Agree the next step

Review the evidence and user experience before considering a broader application.

A focused starting point.

The initial demonstrator is being developed around a cabinet-assembly task. Broader workplace capabilities form part of the product roadmap.

Discuss a pilot ↗